OUR PRIVACY NOTICE

Our Privacy Notice below aims to describe how Project Communicate Speech-Language Therapy (PCSLT) collects & uses personal information of the client once consent has been provided. It further describes how PCSLT complies with their legal obligation to the client. 

The PCSLT Practice Policy is to respect the privacy of our client/client’s party & to maintain compliance with the Protection of Personal Information (POPI) Act 4 of 2013: 

Collection of Personal Information

1. PCSLT collects basic personal information of the client (e.g. full names & surname, address, contact details). 

2. PCSLT also collects sensitive confidential information of the client (e.g. information related to health, information required on a receipt to claim from your Medial Aid Scheme).

3. PCSLT maintains records of the client’s health & Speech-Language Therapy management.

4. The above mentioned information & records are taken in the best interest of the client & assists PCSLT in providing the client with the best possible healthcare. 

Use of Personal Information

1. Personal information provided to PCSLT is used to better understand each individual client in order to offer the client with the best possible service to improve the client’s quality of life in the areas of communication & feeding/swallowing.

2. PCSLT may utilise the personal information of the client during clinical audits of the Practice to monitor the quality of services provided. 

3. All client information shared with PCSLT is kept strictly confidential. 

4. PCSLT will not disclose client information to a third party without the prior consent of the client except under exceptional circumstances (i.e. life or death situations).